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Social Security We Cannot Process Your Request at This Time Please Try Again Later

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Old 03-05-2019, 05:49 PM

Location: Eugene, Oregon

11,113 posts, read 4,731,925 times

Reputation: 16519

I wanted to practise three things on my online Social Security account today, all of which are described in their promotions as being available to do: ane. To modify my phone number 2. To alter my Directly Deposit information 3. To request a new Social Security carte du jour.

When I went to each section and followed the instructions that were provided, the only options offered were to call by phone or to visit a local office. The "Edit" buttons that were described in the instructions, did non exist. Do other people accept this same problem? Has it ever been this manner with online accounts or is it a temporary fault?

Changing Straight eolith information over a phone is non something I want to do, equally 4 long account and routing numbers take to exist given, from both the new and prior banks. There's too much risk for a number to be exchanged incorrectly, which would demolition the payment process.

Old 03-05-2019, 10:32 PM

Okey Dokie

Location: Kansas City North

5,683 posts, read nine,542,643 times

Reputation: 11542

Merely guessing, simply did you simply recently get admission to your online account? Mayhap there'south a waiting period to be able to make changes.

When I filed for SS, I was able to practice the whole matter online. A friend of mine couldn't.

Old 03-05-2019, ten:44 PM

matisse12

7,631 posts, read five,331,123 times

Reputation: 21081

I've tried twice in the terminal five or seven days to login, and both times the system was not functioning - information technology would not move.

Old 03-06-2019, 12:34 AM

TwoByFour

Location: Haiku

7,132 posts, read 4,177,039 times

Reputation: 10318

I seem to call back they but allow access during business hours for some reason.

Old 03-06-2019, 01:29 AM

ansible90

Location: VT; previously MD & NJ

8,183 posts, read 3,732,052 times

Reputation: 13756

Endeavor over again tomorrow. Perchance they were having problems with their system today.

Old 03-06-2019, 05:58 AM

Roselvr

Location: NJ

20,251 posts, read 28,052,159 times

Reputation: 22946

Quote:

Originally Posted by Steve McDonald View Post

I wanted to do three things on my online Social Security business relationship today, all of which are described in their promotions as existence available to do: 1. To change my phone number 2. To alter my Directly Deposit data iii. To asking a new Social Security card.

When I went to each section and followed the instructions that were provided, the but options offered were to phone call by phone or to visit a local office. The "Edit" buttons that were described in the instructions, did non exist. Do other people have this same trouble? Has it always been this way with online accounts or is it a temporary mistake?

Changing Direct deposit information over a phone is not something I want to practice, as iv long business relationship and routing numbers have to exist given, from both the new and prior banks. There'southward too much chance for a number to be exchanged incorrectly, which would sabotage the payment process.

I just went to SSA online and logged in. When I did, it asked me if they had the correct phone number. It then showed me an pick to request a new bill of fare. I then went to my profile and can meet where I can change my banking info.

Old 03-06-2019, 07:33 AM

Cuzzant

398 posts, read 352,384 times

Reputation: 1851

I just logged in and I had the opportunity to update my telephone number and other personal data and alter direct eolith info. However, I could not asking a new SS carte du jour:

*******Social Security Card Replacement
We're sorry. Nosotros cannot process your asking.

You cannot request a replacement card online.

Please contact your local role if you need a replacement carte.*******

Old 03-06-2019, 07:46 AM

Roselvr

Location: NJ

20,251 posts, read 28,052,159 times

Reputation: 22946

Quote:

Originally Posted by Cuzzant View Post

I just logged in and I had the opportunity to update my phone number and other personal information and change direct deposit info. Even so, I could not asking a new SS card:

*******Social Security Card Replacement
We're pitiful. We cannot procedure your request.

You cannot request a replacement card online.

Please contact your local role if you lot demand a replacement card.*******

So stupid. Why exercise they even give that selection. It should say to request a new card you have to get to your local office.

Old 03-06-2019, 10:45 AM

reed303

Location: OH>IL>CO>CT

6,896 posts, read eleven,549,095 times

Reputation: 10426

Cool Who knew ?

Quote:

Originally Posted past Roselvr View Post

So stupid. Why practise they even give that option. It should say to request a new card you have to go to your local role.

Apparently what they don't say upfront is that "getting a new card" is NOT available in ALL states.

"Who is eligible to asking a replacement Social Security carte du jour online?

Requesting a replacement carte du jour online is available in about states. We are continuously working to make this service available to additional states."

Run into https://world wide web.ssa.gov/myaccount/replacement-card.html for this and other restrictions.

Old 03-06-2019, 02:49 PM

Cuzzant

398 posts, read 352,384 times

Reputation: 1851

Quote:

Originally Posted by reed303 View Post

Apparently what they don't say upfront is that "getting a new card" is NOT available in ALL states.

"Who is eligible to asking a replacement Social Security card online?

Requesting a replacement card online is bachelor in virtually states. Nosotros are continuously working to make this service available to additional states."

See https://www.ssa.gov/myaccount/replacement-card.html for this and other restrictions.

Well, according to the map on that page, I live in a country that is colored blue. Yet, I must get to a local office to procur a new card. Become effigy!
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